Privacy Policy
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and services. We are committed to ensuring the privacy and security of your information. By accessing or using our website, you consent to the terms of this Privacy Policy.
We strictly adhere to the conditions of lawful data processing as set out by The POPI (PROTECTION OF PERSONAL INFORMATION ACT) ACT OF 2013 (AKA POPIA). This legislation protects the constitutional right to privacy by enforcing rules created to protect private information.
Information We Collect:
- Personal Information: We may collect personal information such as your name, email address, shipping address, and payment details when you place an order or create an account on our website.
- Non-Personal Information: We may collect non-personal information such as your IP address, browser type, and device information. This information is collected automatically and is used to enhance your browsing experience and improve our services.
- Device Information: (automatically collected information)
Used for:
- Analytics: We may analyze device information, such as IP addresses and browser types, to understand user preferences, track website usage patterns, and improve our website's functionality and user experience.
- Customization: We may use device information to personalize your experience on our website, such as displaying content or features that are relevant to your device or browser settings.
We collect Device Information using the following technologies:
“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit https://www.allaboutcookies.org.
How do we use the information collected?
- Order Processing: We use your personal information to process and fulfill your orders, communicate with you regarding your purchases, and provide customer support.
- Website Improvement: We may use non-personal information to analyze trends, track user interactions, and improve the functionality and performance of our website.
- Marketing Communications: With your consent, we may send you promotional emails or newsletters about our products, discounts, and special offers. You can opt-out of receiving these communications at any time.
- We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, delivering orders, and providing other services. These providers have access to your information only to the extent necessary to perform their functions and are obligated to maintain its confidentiality.
Data Security
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
We strive to continue to review our security controls and related processes to ensure that your personal information remains secure.
Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review this Privacy Policy periodically for updates.
We take your privacy seriously and ensure that your personal information is treated with the utmost care and confidentiality. We will not sell personal information and no personal information will be disclosed to anyone except as provided in this policy.
Sincerely Stone online store is is powered through Shopify —you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy